Privacy Policy
IMPORTANT PRIVACY NOTICE: PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING KINDRED AI. BY USING OUR SERVICE, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY.
THIS POLICY CONTAINS IMPORTANT PROVISIONS INCLUDING LIMITATIONS ON OUR LIABILITY FOR DATA SECURITY, DISCLAIMERS REGARDING AI PROCESSING, AND YOUR RESPONSIBILITIES FOR THIRD-PARTY INFORMATION.
Last updated: June 20, 2025
1. Information We Collect
Personal Information
- Account Information: Name, email address, and password when you create an account
- Profile Information: Any additional information you choose to provide in your profile
- Content: Notes, photos, and other content you create about your relationships ("Kindreds")
Automatically Collected Information
- Usage Data: How you interact with our service, features used, and time spent
- Device Information: Device type, operating system, browser type, and IP address
- Log Data: Server logs including access times, pages viewed, and errors
2. How We Use Your Information
- Service Provision: To provide, maintain, and improve Kindred AI features
- AI Processing: To analyze your content and provide personalized suggestions and insights
- Communication: To send you service-related emails and respond to your inquiries
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: With trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Third-Party Information
USER RESPONSIBILITIES: Kindred AI allows you to store information about other people ("Kindreds"). YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR:
- OBTAINING PROPER CONSENT: ENSURING YOU HAVE OBTAINED ALL NECESSARY CONSENTS, PERMISSIONS, AND AUTHORIZATIONS BEFORE STORING ANYONE ELSE'S PERSONAL INFORMATION;
- LEGAL COMPLIANCE: COMPLYING WITH ALL APPLICABLE PRIVACY LAWS, REGULATIONS, AND RULES REGARDING THIRD-PARTY INFORMATION;
- DATA ACCURACY: ENSURING THE ACCURACY, COMPLETENESS, AND APPROPRIATENESS OF ALL INFORMATION YOU STORE;
- RIGHTS REQUESTS: HANDLING ANY REQUESTS FROM THIRD PARTIES REGARDING THEIR INFORMATION STORED IN YOUR ACCOUNT;
- CONSENT WITHDRAWAL: REMOVING INFORMATION IF CONSENT IS WITHDRAWN OR BECOMES INVALID.
COMPANY DISCLAIMERS:
- NO VERIFICATION: WE DO NOT AND CANNOT VERIFY WHETHER YOU HAVE OBTAINED PROPER CONSENT FOR STORING THIRD-PARTY INFORMATION;
- NO LIABILITY: WE DISCLAIM ALL LIABILITY FOR YOUR STORAGE OR USE OF THIRD-PARTY INFORMATION WITHOUT PROPER CONSENT;
- INDEMNIFICATION: YOU AGREE TO INDEMNIFY AND HOLD US HARMLESS FROM ANY CLAIMS, DAMAGES, OR LEGAL ACTIONS ARISING FROM YOUR HANDLING OF THIRD-PARTY INFORMATION;
- IMMEDIATE REMOVAL: WE RESERVE THE RIGHT TO REMOVE ANY INFORMATION UPON REQUEST FROM THE SUBJECT OR IF WE BELIEVE IT VIOLATES APPLICABLE LAWS.
5. Data Security
SECURITY MEASURES: We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using HTTPS/TLS protocols
- Secure password hashing and authentication
- Database access controls and authentication measures
- Regular security assessments and updates
SECURITY DISCLAIMERS AND LIMITATIONS:
- NO ABSOLUTE SECURITY: NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. WE CANNOT GUARANTEE ABSOLUTE SECURITY OF YOUR INFORMATION.
- INHERENT RISKS: YOU ACKNOWLEDGE AND ACCEPT THE INHERENT SECURITY RISKS OF INTERNET TRANSMISSIONS AND ELECTRONIC DATA STORAGE.
- THIRD-PARTY RISKS: WE ARE NOT RESPONSIBLE FOR SECURITY BREACHES CAUSED BY THIRD-PARTY SERVICES, INFRASTRUCTURE PROVIDERS, OR FACTORS BEYOND OUR REASONABLE CONTROL.
- USER RESPONSIBILITY: YOU ARE RESPONSIBLE FOR MAINTAINING THE SECURITY OF YOUR ACCOUNT CREDENTIALS AND FOR ALL ACTIVITIES UNDER YOUR ACCOUNT.
- BREACH NOTIFICATION: IN THE EVENT OF A DATA BREACH, WE WILL NOTIFY AFFECTED USERS AS REQUIRED BY LAW, BUT DISCLAIM LIABILITY FOR ANY RESULTING HARM OR DAMAGES.
- LIMITED LIABILITY: OUR LIABILITY FOR ANY DATA SECURITY INCIDENT IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
6. AI and Data Processing
AI PROCESSING OVERVIEW: Our AI features process your content to provide personalized suggestions and insights. This processing:
- Occurs automatically based on the content you provide
- Is used to improve your experience with Kindred AI
- May involve automated analysis of your personal information
- May be enhanced through machine learning and data analysis
AI PROCESSING DISCLAIMERS AND LIMITATIONS:
- NO ACCURACY GUARANTEE: AI-GENERATED INSIGHTS, SUGGESTIONS, AND ANALYSIS MAY BE INACCURATE, INCOMPLETE, INAPPROPRIATE, OR MISLEADING. WE DO NOT GUARANTEE THE ACCURACY OR RELIABILITY OF ANY AI-GENERATED CONTENT.
- BIAS AND ERRORS: AI SYSTEMS MAY EXHIBIT BIASES, MAKE ERRORS, OR PRODUCE UNEXPECTED RESULTS. YOU USE AI FEATURES AT YOUR OWN RISK.
- THIRD-PARTY AI SERVICES: WE MAY USE THIRD-PARTY AI PROVIDERS. WE ARE NOT RESPONSIBLE FOR THE PERFORMANCE, ACCURACY, OR DATA HANDLING PRACTICES OF SUCH PROVIDERS.
- DATA FOR TRAINING: YOUR CONTENT MAY BE USED IN ANONYMIZED FORM TO TRAIN AND IMPROVE AI MODELS. BY USING THE SERVICE, YOU CONSENT TO SUCH USE.
- NO HUMAN REVIEW: AI PROCESSING TYPICALLY OCCURS WITHOUT HUMAN OVERSIGHT. WE CANNOT MONITOR OR CONTROL ALL AI OUTPUTS.
- PROCESSING LIMITATIONS: AI FEATURES MAY BE LIMITED, SUSPENDED, OR DISCONTINUED AT ANY TIME WITHOUT NOTICE.
- USER RESPONSIBILITY: YOU ARE SOLELY RESPONSIBLE FOR ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON AI-GENERATED CONTENT.
7. Your Rights and Choices
- Access: You can access and review your personal information
- Correction: You can update or correct your information
- Deletion: You can request deletion of your account and associated data
- Portability: You can export your data in a common format
- Opt-out: You can opt out of certain communications and features
8. Data Retention
RETENTION PERIODS: We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. SPECIFIC RETENTION PRACTICES:
- ACTIVE ACCOUNTS: Data retained while your account is active and for a reasonable period thereafter
- DELETED ACCOUNTS: Most data deleted within a reasonable timeframe after account deletion
- LEGAL RETENTION: SOME DATA MAY BE RETAINED LONGER FOR LEGAL, SECURITY, OR BUSINESS PURPOSES AS PERMITTED BY LAW
- BACKUP SYSTEMS: DATA MAY PERSIST IN BACKUP SYSTEMS FOR TECHNICAL REASONS BEYOND OUR IMMEDIATE CONTROL
- AGGREGATED DATA: ANONYMIZED OR AGGREGATED DATA MAY BE RETAINED INDEFINITELY FOR ANALYTICS AND IMPROVEMENT PURPOSES
DELETION DISCLAIMERS:
- TECHNICAL LIMITATIONS: COMPLETE DATA DELETION MAY NOT BE TECHNICALLY FEASIBLE DUE TO SYSTEM ARCHITECTURES, BACKUPS, AND CACHING
- THIRD-PARTY SYSTEMS: WE CANNOT GUARANTEE DELETION FROM ALL THIRD-PARTY SYSTEMS OR SERVICES
- LEGAL OBLIGATIONS: WE MAY BE LEGALLY REQUIRED TO RETAIN CERTAIN INFORMATION DESPITE DELETION REQUESTS
9. Privacy Limitations and Disclaimers
IMPORTANT PRIVACY LIMITATIONS - PLEASE READ CAREFULLY:
DATA ACCURACY
- NO GUARANTEE: WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY PERSONAL INFORMATION PROCESSED THROUGH OUR SERVICE
- USER RESPONSIBILITY: YOU ARE RESPONSIBLE FOR ENSURING THE ACCURACY OF ALL INFORMATION YOU PROVIDE
PRIVACY VIOLATIONS
- THIRD-PARTY ACTIONS: WE ARE NOT LIABLE FOR PRIVACY VIOLATIONS CAUSED BY THIRD PARTIES, HACKERS, OR UNAUTHORIZED ACCESS
- USER ACTIONS: WE ARE NOT LIABLE FOR YOUR MISUSE OF THE SERVICE OR VIOLATIONS OF OTHERS' PRIVACY RIGHTS
- SYSTEM FAILURES: WE ARE NOT LIABLE FOR PRIVACY BREACHES CAUSED BY SYSTEM FAILURES, TECHNICAL ERRORS, OR INFRASTRUCTURE ISSUES
REGULATORY COMPLIANCE
- USER COMPLIANCE: YOU ARE RESPONSIBLE FOR ENSURING YOUR USE OF THE SERVICE COMPLIES WITH ALL APPLICABLE PRIVACY LAWS IN YOUR JURISDICTION
- CHANGING LAWS: WE ARE NOT LIABLE FOR NON-COMPLIANCE RESULTING FROM CHANGES IN PRIVACY LAWS OR REGULATIONS
- CROSS-BORDER TRANSFERS: YOU ACKNOWLEDGE THAT DATA PROCESSING MAY OCCUR IN JURISDICTIONS WITH DIFFERENT PRIVACY PROTECTIONS
10. International Data Transfers
CROSS-BORDER PROCESSING: Your information may be transferred to and processed in countries other than your own. IMPORTANT CONSIDERATIONS:
- VARYING PROTECTIONS: DIFFERENT COUNTRIES MAY HAVE DIFFERENT PRIVACY LAWS AND PROTECTIONS. WE CANNOT GUARANTEE THE SAME LEVEL OF PROTECTION IN ALL JURISDICTIONS
- CONSENT TO TRANSFER: BY USING OUR SERVICE, YOU CONSENT TO THE TRANSFER OF YOUR INFORMATION TO ANY COUNTRY WHERE WE OPERATE OR USE SERVICE PROVIDERS
- GOVERNMENT ACCESS: FOREIGN GOVERNMENTS MAY HAVE DIFFERENT RULES REGARDING ACCESS TO PERSONAL INFORMATION. WE CANNOT CONTROL OR PREVENT SUCH ACCESS
- LIMITED SAFEGUARDS: WHILE WE IMPLEMENT REASONABLE SAFEGUARDS, WE CANNOT GUARANTEE ABSOLUTE PROTECTION DURING INTERNATIONAL TRANSFERS
11. Limitation of Liability for Privacy Matters
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY PRIVACY-RELATED ISSUES IS LIMITED AS FOLLOWS:
- MONETARY LIMITS: OUR TOTAL LIABILITY FOR ALL PRIVACY-RELATED CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE INCIDENT, OR $100, WHICHEVER IS GREATER
- EXCLUDED DAMAGES: WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM PRIVACY INCIDENTS
- NO LIABILITY FOR: DATA BREACHES CAUSED BY THIRD PARTIES, YOUR MISUSE OF THE SERVICE, GOVERNMENT ACTIONS, OR ACTS OF GOD
- TIME LIMITS: ANY PRIVACY-RELATED CLAIMS MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE INCIDENT OR THEY ARE FOREVER BARRED
12. Children's Privacy
AGE RESTRICTIONS: Kindred AI is not intended for use by children under 18 years of age. IMPORTANT PROTECTIONS:
- NO COLLECTION: WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 18
- PARENT NOTIFICATION: IF WE BECOME AWARE THAT A CHILD UNDER 18 HAS PROVIDED PERSONAL INFORMATION, WE WILL DELETE IT PROMPTLY
- USER VERIFICATION: BY USING THE SERVICE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD
- THIRD-PARTY CHILDREN: YOU ARE PROHIBITED FROM STORING INFORMATION ABOUT CHILDREN UNDER 18 WITHOUT EXPLICIT PARENTAL CONSENT
- REPORTING: IF YOU BELIEVE A CHILD UNDER 18 IS USING THE SERVICE, PLEASE CONTACT US IMMEDIATELY
13. Additional Privacy Protections and Disclaimers
Service Availability
- NO GUARANTEE: WE DO NOT GUARANTEE CONTINUOUS AVAILABILITY OF PRIVACY CONTROLS OR DATA ACCESS FEATURES
- MODIFICATIONS: WE MAY MODIFY OR DISCONTINUE PRIVACY FEATURES AT ANY TIME WITHOUT NOTICE
- TECHNICAL ISSUES: PRIVACY SETTINGS MAY BE AFFECTED BY TECHNICAL PROBLEMS BEYOND OUR CONTROL
Data Portability
- BEST EFFORTS: WE WILL MAKE REASONABLE EFFORTS TO PROVIDE DATA EXPORT FEATURES, BUT CANNOT GUARANTEE COMPLETE OR ERROR-FREE DATA PORTABILITY
- FORMAT LIMITATIONS: EXPORTED DATA MAY NOT INCLUDE ALL INFORMATION OR MAY BE IN FORMATS THAT ARE NOT UNIVERSALLY COMPATIBLE
- PROCESSING TIME: DATA EXPORT REQUESTS MAY TAKE REASONABLE TIME TO PROCESS AND FULFILL
Privacy Rights Limitations
- LEGAL EXCEPTIONS: YOUR PRIVACY RIGHTS MAY BE LIMITED BY APPLICABLE LAWS, LEGAL PROCEEDINGS, OR LEGITIMATE BUSINESS INTERESTS
- TECHNICAL CONSTRAINTS: SOME PRIVACY RIGHTS MAY BE LIMITED BY TECHNICAL CONSTRAINTS OR SYSTEM ARCHITECTURES
- VERIFICATION REQUIREMENTS: WE MAY REQUIRE IDENTITY VERIFICATION BEFORE PROCESSING PRIVACY REQUESTS, WHICH MAY DELAY FULFILLMENT
Third-Party Privacy
- NO CONTROL: WE HAVE NO CONTROL OVER THE PRIVACY PRACTICES OF THIRD-PARTY SERVICES, WEBSITES, OR APPLICATIONS
- USER RESPONSIBILITY: YOU ARE RESPONSIBLE FOR REVIEWING THE PRIVACY POLICIES OF ANY THIRD-PARTY SERVICES YOU USE
- INTEGRATION RISKS: PRIVACY RISKS MAY INCREASE WHEN USING THIRD-PARTY INTEGRATIONS OR SHARING DATA EXTERNALLY
14. Changes to This Policy
POLICY UPDATES: We may update this Privacy Policy from time to time. IMPORTANT TERMS:
- NOTIFICATION: WE WILL NOTIFY YOU OF MATERIAL CHANGES BY EMAIL OR THROUGH OUR SERVICE, BUT YOU ARE RESPONSIBLE FOR REGULARLY REVIEWING THIS POLICY
- EFFECTIVE DATE: CHANGES BECOME EFFECTIVE IMMEDIATELY UPON POSTING UNLESS OTHERWISE SPECIFIED
- CONTINUED USE: YOUR CONTINUED USE OF THE SERVICE AFTER CHANGES CONSTITUTES ACCEPTANCE OF THE UPDATED POLICY
- DISAGREEMENT: IF YOU DISAGREE WITH CHANGES, YOUR SOLE REMEDY IS TO STOP USING THE SERVICE AND DELETE YOUR ACCOUNT
- NO RETROACTIVE EFFECT: POLICY CHANGES DO NOT APPLY RETROACTIVELY TO DATA COLLECTED UNDER PREVIOUS VERSIONS UNLESS REQUIRED BY LAW
15. Contact Us
PRIVACY INQUIRIES: If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@kindredai.app
IMPORTANT CONTACT TERMS:
- RESPONSE TIME: WE WILL RESPOND TO PRIVACY INQUIRIES WITHIN A REASONABLE TIME, BUT CANNOT GUARANTEE IMMEDIATE RESPONSES
- VERIFICATION: WE MAY REQUIRE IDENTITY VERIFICATION BEFORE RESPONDING TO PRIVACY REQUESTS
- SCOPE LIMITATIONS: WE CAN ONLY ADDRESS MATTERS WITHIN OUR CONTROL AND LEGAL AUTHORITY
- LEGAL NOTICES: FORMAL LEGAL NOTICES MUST BE SENT IN WRITING TO OUR DESIGNATED LEGAL ADDRESS